Help
Find answers to your questions by browsing the subject below. If you do not find an answer for your question please contact support@windowsofnature.com.
About "My Account"
Store
your shipping and billing info with us by setting up an account. Click
on "My Account" and visit the "Create New Account" link. We keep your
customer data private. You can also check out without creating an
account. Simply fill out the required information each time.
Finding What You Want
To view our catalog of products visit "Browse Our Store," click on a category or perform a search.Using the Shopping Cart
Clicking
"Add to Cart" will place a desired product into your Shopping Cart. To
see what you have placed in your cart click "View Cart" at the top of
each page. To remove an item go to "View Cart" and click on "Remove"
beside the item you wish to take out of your cart.
Our
shopping cart utilizes "cookies" in your browser to remember who you
are and what you have placed in your cart. You will not have to
remember a membership number or a password.
Placing An Order
To place an order, follow these steps:
- Search or browse our store and add items to your cart as described in "Using The Shopping Cart."
- Visit "View Cart" and click "Check Out."
- Fill out the shipping, billing, and payment info on our secure page.
- Wait for your products to arrive.
Payment Options
We
accept Visa and MasterCard. We can only ship to the billing address of
the credit card holder. The billing address must match the address
listed on your credit card. All credit card orders are verified with
the cardholder's bank and will be canceled if the information is
incorrect. Please make sure that telephone numbers and email addresses
are correct. The telephone number has to be a land line. Mobile phone
numbers will not be accepted.
Ordering by Mail or Fax
In
addition to being able to order prints online, "Windows of Nature" also
makes available ordering by mail and fax. Download one of the following
forms and follow the instructions for fax and mail ordering.
Once you download these documents, you will need either Microsoft Word or Adobe Acrobat Reader to view and print.
Our Commitment To Quality
We
produce only the highest quality images, prints, and framing. Our
commitment to you is to make your purchase of Dee Ann's limited edition
photographic prints a beautiful experience, ultimately enhancing your
art collection. Should there be any damage or defects with your matted
and framed image, "Windows of Nature" provides a 30-day replacement or
refund policy. Please contact us upon receipt of your image before
attempting to return a damaged product so that we may provide you with
the appropriate steps to take.
Purchase Agreement - Please Read Carefully
By
pressing the "check-out" button you are authorizing "Windows of Nature"
to charge your credit card in-full at the time of order for your
individually commissioned limited edition print. This will also include
the respective shipping charges as well as sales tax for the residents
of Texas (8.25 %)
Futher Questions?
If you have any futher questions please proceed to contact sales@windowsofnature.com. |
|
